Responsible Gambling

Gambling always carries the risk of financial loss. Only play what you can afford to lose. Keep control of your betting behaviour. Keep it social, set time and money limits, and treat wins as a bonus. Gambling is for adults aged 18+; underage gambling is illegal.

You can use these control tools on our platform:

• Deposit limits, loss limits, and wager limits to protect your budget.
• Time-out and cool-off options to pause playing.
• Reality checks and session reminders to help you keep track.
• Product and game restrictions if certain content triggers risky play.
• Self-exclusion, including GAMSTOP, for a longer break across UK sites.
• Account history to review activity and learn from patterns.

Casper Spins supports players to make informed choices under our safer gambling policy.

Problem gambling can develop gradually. Watch for warning signs and take them seriously. Gambling addiction is a serious condition that needs attention.

Key indicators:

• Spending more time or money than planned on betting.
• Chasing losses or increasing stakes to feel the same excitement.
• Hiding gambling from family or friends.
• Borrowing money, selling items, or missing bills due to play.
• Feeling irritable, anxious, or low when not gambling.
• Neglecting work, study, or caring duties.
• Gambling to escape stress, grief, or other problems.
• Repeated failed attempts to cut down or stop.
• Ignoring limits or using multiple accounts to keep playing.

Casper Spins encourages early help if these signs appear.

You are not alone and support is available. Combining personal steps, platform tools, and professional help can improve control. These useful tips can reduce risk.

Practical recommendations:

• Set strict deposit and loss limits before you play.
• Use time-outs, reality checks, and session limits every day.
• Do not chase losses; accept them as the cost of gambling.
• Remove saved payment methods and reduce access to funds.
• Install gambling-blocking software on all devices.
• Enable a gambling block on your bank cards and apps.
• Opt out of marketing to reduce triggers.
• Share your plan with someone you trust and ask for support.
• Self-exclude on site and register with GAMSTOP for broader protection.
• Replace gambling time with healthy activities and routine.

Casper Spins can help apply limits and close your account if needed.

Independent help is confidential and free for UK players. Professional services can support you and those close to you.

• National Gambling Helpline (GamCare): 24/7 phone 0808 8020 133 and live chat (https://www.gamcare.org.uk).
• BeGambleAware: advice, tools, and local treatment referrals (https://www.begambleaware.org).
• GAMSTOP: free self-exclusion for UK online gambling (https://www.gamstop.co.uk).
• NHS: information and treatment for gambling addiction (https://www.nhs.uk/live-well/addiction-support/gambling-addiction).
• Gordon Moody: intensive residential and online programmes (https://www.gordonmoody.org.uk).
• Gamblers Anonymous UK: peer support meetings (https://www.gamblersanonymous.org.uk).
• TalkBanStop: combined support, blocking tools, and advice (https://www.talkbanstop.com).
• Gamban: software to block gambling sites and apps (https://www.gamban.com).
• StepChange: free debt advice if money problems have built up (https://www.stepchange.org).

If you are worried about gambling harm, you can contact the Casper Spins support team for guidance. We will prioritise safer gambling requests.

Ways to contact support in the United Kingdom:

• Live Chat via the Help section when logged in.
• Secure message from your account area.
• Email using the contact form on the Help page.
• Request limit changes, time-outs, or self-exclusion through support.
• Submit a complaint using the complaints process described on site.

For urgent risk of harm, contact the National Gambling Helpline on 0808 8020 133.