Casper Spins Privacy Policy: How Your Data Is Handled

Casper Spins gathers only the personal data it needs to run its services in a lawful and open way. Below you will find what is collected, how it is kept safe and which rights you can exercise as a UK resident.

Personal Data We Collect

These categories of data may be requested when you sign up, use your account or get in touch with support:

• Your full name and date of birth;
• Contact information such as an email address and phone number;
• Your home address and identity documents;
• Payment details, for example card numbers or crypto wallet addresses;
• Technical information including IP address, browser and device identifiers;
• Transaction history and logs of account activity.

Reasons for Collecting Data

Your personal data is used for these purposes:

• Confirming your identity and checking that you are 18 or over;
• Handling deposits, withdrawals and other account transactions;
• Meeting anti-money laundering duties through Casper Spins KYC verification;
• Keeping accounts secure and detecting fraud;
• Answering questions and providing customer support;
• Complying with the conditions of the Anjouan licence and other legal obligations.

Technical and Organisational Safeguards

Casper Spins uses recognised technical and organisational controls to guard personal data against unauthorised access, loss or disclosure. They include:

• SSL encryption for all data sent between your device and the site;
• Access restrictions so only authorised staff can view personal data;
• Routine security reviews and continuous system monitoring;
• Storage on protected servers with limited physical and digital access.

Your Rights as a UK Resident

In line with the UK GDPR and the Data Protection Act 2018, you can exercise the following rights over your personal data:

• Obtaining a copy of the personal data held about you;
• Asking for incorrect or incomplete details to be corrected;
• Requesting erasure of your data, subject to legal retention duties;
• Objecting to or limiting certain kinds of processing;
• Receiving your data in a portable format where processing relies on consent or contract;
• Raising a concern with the Information Commissioner’s Office (ICO).

You can send any request about these rights via 24/7 live chat or by email to [email protected].

Every piece of personal data Casper Spins collects is processed for a specific, lawful and clearly stated purpose. Your information is not used outside the scope of this policy unless a valid legal basis exists.

Running Your Account and Services

Your personal data allows the platform to:

• Open and maintain your player account;
• Process payments, including deposits and withdrawals;
• Confirm your identity in line with licensing and verification rules;
• Apply responsible gambling tools such as deposit limits and self-exclusion.

Analytics and Site Improvements

Aggregated, anonymised data may help the team to:

• Review site performance and locate technical faults;
• Make the website easier and more practical to use;
• Spot broad usage patterns across the service.

Marketing Messages

If you have given clear consent, your personal data may be used to:

• Email you about current promotions;
• Show content tailored to your account activity;
• Tell you about platform updates or changes to services.

You can withdraw marketing consent whenever you like through your account settings or by contacting the support team.

Legal and Regulatory Obligations

Personal data is processed where the law requires it in order to:

• Meet the conditions of the Anjouan gaming licence;
• Follow AML, KYC and fraud prevention rules;
• Reply to lawful requests from police or regulatory bodies.

All processing rests on a recognised lawful basis under the UK GDPR, namely consent, performance of a contract, legal obligation or legitimate interests.

Requesting a Copy of Your Data

You can make a subject access request (SAR) to receive a copy of the personal data the platform holds about you. Requests are normally answered within one calendar month of receipt, in line with UK GDPR timescales.

Keeping Your Details Up to Date

Some personal details can be changed directly in the account settings area. To update identity documents or other sensitive information, contact the support team and complete the necessary verification.

Asking for Your Data to Be Deleted

Deletion requests are reviewed against the legal duties that apply. When data has to be kept to meet regulatory rules, such as AML or gambling legislation, erasure may be delayed or only partial. You will be told the result of every deletion request.

Consent to Security Checks and Payment Processing

When you register and play at Casper Spins, you agree to the following:

• The platform carrying out identity and security checks required by its licence;
• Your personal and payment details being passed to authorised payment providers so that transactions can be completed;
• Those payment providers keeping transaction records under their own retention policies and the law that applies to them.

It is worth reading the privacy notices of any card issuer or crypto service you use for payments.

Casper Spins is a gambling site for adults aged 18 and over only. Collecting or processing personal data from anyone under 18 is not allowed in any situation.

Minimum Age

You must be at least 18 to open an account and use any service on the platform. Age is checked during registration and as part of the KYC process before the first withdrawal.

Limits of Age Checks

Until valid identity documents are provided, the platform cannot independently confirm the age of everyone who visits the website. Account holders are responsible for making sure that children cannot reach the site or any related services on their devices.

Removing Data Belonging to a Minor

If a parent or guardian finds that a child has opened an account or shared personal data without permission, they should contact Casper Spins support straight away. Once the request has been verified, all personal data linked to the minor’s account will be erased permanently and without undue delay.

The platform works fully with parents and follows relevant guidance on protecting minors from online gambling.

To deliver its services, Casper Spins may send personal data to countries or territories outside the United Kingdom where its partners, suppliers or technical systems are based.

Why Data Is Transferred Abroad

These transfers can take place for reasons such as:

• Processing payments and preventing fraud;
• Providing technical support and maintaining the platform;
• Meeting contractual commitments to third-party suppliers.

By opening an account and using the site, you give informed consent to your personal data being transferred abroad where this is needed to provide the service.

Protection for Transferred Data

Every partner and third-party processor that handles personal data outside the United Kingdom must keep it confidential and apply suitable technical and organisational safeguards. Casper Spins aims to structure transfers in line with UK data protection principles, using standard contractual clauses or comparable mechanisms where appropriate.

Personal data sent overseas will not be handled in a way that falls below the standards set out in this privacy policy.

This privacy policy is a binding document that governs the relationship between Casper Spins and its players regarding how personal data is collected, processed and protected. It should be read together with the Casper Spins terms and conditions.

Scope and Effect

The provisions in this document may adjust the way the platform’s general rules and practices apply to data handling. Any such adjustment operates within the limits of applicable law.

When the Policy Applies

This notice, and the privacy policy as a whole, comes into force when you:

• Accept the policy while registering an account;
• Give a digital signature or another confirmed form of acceptance;
• Keep using the platform after being told about a policy update.

By taking any of these steps, you confirm that you have read, understood and accepted this privacy policy in full. If you do not agree with its terms, you should stop using the platform and ask support to close your account.

Casper Spins uses cookies and similar tracking tools on its website to make the site easier to use and to support its ongoing development. Full details are set out in the Casper Spins cookies policy.

What a Cookie Is

A cookie is a small text file saved on your device when you visit a website. It stores limited details about your preferences and browsing, which helps the site work more smoothly when you return.

Why Cookies Are Used

The platform uses cookies for the following purposes:

• Measuring website traffic and patterns of use;
• Understanding how players move around and interact with the site;
• Personalising your visit, for example remembering language and keeping your session active;
• Improving site speed and functionality over time.

How Long Cookies Last

Cookies set by the platform are kept for up to 12 months from when they are placed and then expire automatically. You can review or remove cookies at any point in your browser settings.

Controlling Cookie Settings

Most current browsers let you choose how cookies are handled, including blocking or deleting them. Switching off some cookies may stop parts of the platform from working properly. For further guidance on cookie controls, see the advice published by the Information Commissioner’s Office (ICO) at ico.org.uk.

Accessing and using Casper Spins means you fully accept the terms of this privacy policy. Please read it carefully before you register or use any of the services on the platform.

Latest Version

The version of this privacy policy published on the site replaces all earlier versions. If this document conflicts with a previous version, the current one takes precedence.

Changes to the Policy

Casper Spins may update this privacy policy at any time to reflect:

• Developments in data protection law relevant to UK players;
• Changes to licensing requirements under the Anjouan gaming licence;
• New services or changes to how the platform processes data.

Where the law requires it, you will be told about significant changes through the platform or by direct message. If you continue to use the platform after being notified, you accept the revised policy.

If you have concerns about any change to this document, contact the support team or, if you prefer, use your right to close your account.

Casper Spins may pass personal data to third parties only in specific, clearly defined situations. Any such sharing follows the data protection principles described in this policy.

When Your Data May Be Shared

Personal data may be disclosed to third parties in these cases:

• Where the law, a court order or a request from a regulator such as the Anjouan Offshore Finance Authority requires it;
• When resolving disputes, including during legal proceedings;
• Where needed to meet contractual commitments to authorised suppliers, such as payment processors, identity verification services and technical partners.

Details of Third-Party Recipients

Where third parties that receive personal data can be identified, they are named or referred to in the relevant parts of the platform’s legal documents. If a third party is not named, you will be told the purpose and extent of the transfer before or at the time it takes place, in keeping with UK GDPR transparency principles.

Your Consent to Data Sharing

By supplying personal data during sign-up or while using your account, you agree to it being shared with authorised third parties as explained in this section. To withdraw consent or learn more about particular third-party arrangements, contact the support team directly.

The Casper Spins website may include links to external sites run by third parties. These links are there for information or convenience and do not mean that Casper Spins endorses the content or practices of those sites.

Privacy Policies of Other Sites

Each external website follows its own privacy policy and data protection practices, which are separate from this document. Casper Spins has no control over, and takes no responsibility for, how external sites collect, process or use personal data.

Taking Care on External Sites

Take care when following links to other websites, and read the privacy policy of any third-party site before entering personal details. The protections set out in this privacy policy apply only to data collected and processed through the official Casper Spins platform.

Questions about the privacy practices of an external website should be raised with the operator of that site.