Casper Spins Privacy Policy

Casper Spins collects personal data necessary to provide its services lawfully and transparently. This section outlines what information is gathered, how it is protected, and the rights available to users under United Kingdom law.

What Personal Data Is Collected

The following categories of personal data may be collected during registration, account use, or when contacting support:

• Full name and date of birth;
• Contact details, including email address and telephone number;
• Postal address and proof of identity documents;
• Payment information, including bank details or card numbers;
• Technical data such as IP address, browser type, and device identifiers;
• Transaction records and account activity logs.

Why This Data Is Collected

Personal data is collected for the following purposes:

• To verify user identity and comply with age verification requirements under UK gambling regulations;
• To process deposits, withdrawals, and account transactions;
• To fulfil obligations under anti-money laundering (AML) and Know Your Customer (KYC) regulations;
• To maintain account security and prevent fraudulent activity;
• To provide customer support and respond to enquiries;
• To comply with legal and regulatory obligations imposed by the UK Gambling Commission.

Technical and Organisational Protection Measures

Casper Spins applies industry-standard technical and organisational measures to protect personal data against unauthorised access, loss, or disclosure. These include:

• Encryption of data in transit using Secure Socket Layer (SSL) technology;
• Access controls limiting data visibility to authorised personnel only;
• Regular security assessments and system monitoring;
• Data storage on secure servers with restricted physical and digital access.

User Rights Under UK Law

In accordance with the UK GDPR and the Data Protection Act 2018, users hold the following rights regarding their personal data:

• The right to access a copy of the personal data held about them;
• The right to request correction of inaccurate or incomplete information;
• The right to request deletion of personal data, subject to legal retention obligations;
• The right to object to or restrict certain types of processing;
• The right to data portability where processing is based on consent or contract;
• The right to lodge a complaint with the Information Commissioner’s Office (ICO).

Requests relating to personal data rights may be submitted through the official support channels available on the platform.

All personal data collected by Casper Spins is processed for specific, lawful, and clearly defined purposes. Information is never used beyond the scope described in this policy without a valid legal basis.

Service and Account Management

Personal data is used to:

• Create and maintain user accounts;
• Process financial transactions, including deposits and withdrawals;
• Verify user identity in line with UK regulatory requirements;
• Administer responsible gambling tools and limits.

Service Improvement and Analytics

Aggregated and anonymised data may be used to:

• Analyse platform performance and identify technical issues;
• Improve the usability and functionality of the website;
• Understand general usage trends across the service.

Marketing Communications

Where users have provided explicit consent, personal data may be used to:

• Send promotional communications about available offers;
• Deliver personalised content based on account activity;
• Notify users of platform updates or changes to services.

Users may withdraw consent for marketing communications at any time through the account settings or by contacting the support team.

Regulatory Compliance

Personal data is processed as required by law to:

• Fulfil obligations under UK Gambling Commission licensing conditions;
• Comply with AML, KYC, and fraud prevention regulations;
• Respond to requests from law enforcement or regulatory authorities where legally required.

All processing activities are carried out on a lawful basis as defined under the UK GDPR, including consent, contractual necessity, legal obligation, and legitimate interests.

Accessing Personal Data

A subject access request (SAR) may be submitted to obtain a copy of the personal data held by the platform. Requests will be processed within the timeframes set out under UK GDPR, typically within one calendar month of receipt.

Updating Personal Information

Users may update certain personal details directly through the account settings section of the platform. For changes to identity documents or other sensitive data, users should contact the support team and provide appropriate verification.

Requesting Deletion of Data

Requests for the deletion of personal data will be assessed in line with applicable legal obligations. Where data must be retained to comply with regulatory requirements (such as AML or gambling legislation), deletion may be deferred or partial. Users will be informed of the outcome of any deletion request.

Consent to Security and Payment Processing

By registering and using Casper Spins, users consent to the following:

• The platform conducting identity verification and security checks as required by UK regulations;
• Personal and payment data being shared with authorised payment service providers for the purpose of processing financial transactions;
• Payment providers retaining transaction data in accordance with their own data retention policies and applicable law.

Users are encouraged to review the privacy documentation of any third-party payment providers used during transactions.

Casper Spins is a licensed gambling platform intended exclusively for individuals aged 18 years and over. The collection or processing of personal data from minors is not permitted under any circumstances.

Age Restrictions

Users must be at least 18 years of age to register an account and access any services on the platform. Age verification is conducted as part of the account registration and KYC process in accordance with UK Gambling Commission requirements.

Limitations on Age Verification

Without the submission of valid identity documents, the platform is unable to independently confirm the age of every individual who accesses the website. Users are responsible for ensuring that minors do not gain access to the platform or any associated services.

Deletion of a Minor’s Data

If a parent or legal guardian becomes aware that their child has registered an account or provided personal data without authorisation, they should contact the Casper Spins support team immediately. Upon receipt of a verified request, all personal data associated with the minor’s account will be permanently deleted without undue delay.

The platform cooperates fully with parental requests and regulatory guidance relating to the protection of minors in online gambling environments.

In the course of providing its services, Casper Spins may transfer personal data to countries or territories outside the United Kingdom where its partners, service providers, or technical infrastructure are located.

Basis for International Transfers

Such transfers may occur for purposes including:

• Payment processing and fraud prevention;
• Technical support and platform maintenance;
• Compliance with contractual obligations to third-party service providers.

By creating an account and using the platform, users provide their informed consent to the international transfer of their personal data where necessary for the delivery of services.

Safeguards for Transferred Data

All partners and third-party processors who handle personal data outside the United Kingdom are required to maintain confidentiality and implement appropriate technical and organisational measures to protect the data. Casper Spins ensures that data transfer arrangements comply with applicable UK data protection law, including the use of standard contractual clauses or equivalent transfer mechanisms where required.

Personal data transferred internationally will not be processed in a manner inconsistent with the standards described in this Privacy Policy.

This Privacy Policy constitutes a binding document that governs the relationship between Casper Spins and its users with respect to the collection, processing, and protection of personal data.

Scope and Effect

The terms set out in this document may alter or otherwise affect the scope and application of the platform’s standard rules and practices in relation to data handling. Any such alterations apply within the limits of applicable United Kingdom legislation.

Acceptance of This Policy

This disclaimer, and the Privacy Policy as a whole, takes effect at the point at which a user:

• Accepts the policy during the account registration process;
• Provides a digital signature or other form of confirmed acceptance;
• Accedes to the terms by continuing to use the platform after any policy update has been communicated.

By completing any of the above actions, users acknowledge that they have read, understood, and agreed to the terms of this Privacy Policy in full. Users who do not agree with the terms set out in this document should discontinue use of the platform and contact support to request account closure.

Casper Spins uses cookies and similar tracking technologies on its website to improve the user experience and support the ongoing development of the platform.

What Cookies Are

Cookies are small text files placed on a user’s device when they visit a website. They store limited information about the user’s preferences and browsing activity, enabling the site to function more effectively on subsequent visits.

How Cookies Are Used

Cookies are used on the platform for the following purposes:

• Statistical analysis of website traffic and usage patterns;
• Behavioural analysis to understand how users interact with the platform;
• Personalisation of the user experience, including language preferences and session continuity;
• Ongoing improvement of site performance and functionality.

Cookie Retention

Cookies stored by the platform are retained for a period of up to 12 months from the date of placement, after which they expire automatically. Users may manage or delete cookies at any time through their browser settings.

Managing Cookie Preferences

Most modern browsers allow users to control cookie settings, including the option to block or delete cookies. Users should note that disabling certain cookies may affect the functionality of the platform. For more detailed information on managing cookies, users may refer to the guidance published by the Information Commissioner’s Office (ICO) at ico.org.uk.

Access to and use of Casper Spins constitutes full acceptance of the terms set out in this Privacy Policy. Users are advised to read this document carefully before registering an account or using any services available on the platform.

Current Version

The version of this Privacy Policy currently published on the platform supersedes all previous versions. In the event of any conflict between this document and an earlier version, the current version shall prevail.

Policy Updates

Casper Spins reserves the right to amend this Privacy Policy at any time in order to reflect:

• Changes in applicable United Kingdom data protection law;
• Updates to regulatory requirements from the UK Gambling Commission;
• Modifications to the services or data processing activities of the platform.

Users will be notified of material changes to this policy through the platform or by direct communication where required by law. Continued use of the platform following notification of any changes constitutes acceptance of the updated policy.

Users who have concerns about any amendments to this document are encouraged to contact the support team or, if necessary, exercise their right to close their account.

Casper Spins may share personal data with third parties in specific, defined circumstances. All such sharing is carried out in accordance with applicable United Kingdom data protection law.

Circumstances in Which Data May Be Shared

Personal data may be disclosed to third parties in the following situations:

• Where required by law, court order, or at the request of a regulatory authority such as the UK Gambling Commission;
• In connection with the resolution of disputes, including legal proceedings;
• Where necessary to fulfil contractual obligations with authorised service providers, including payment processors, identity verification providers, and technical support partners.

Information About Third Parties

Where third-party recipients of personal data are identifiable, they are listed or referenced within the relevant sections of the platform’s legal documentation. In cases where a third party is not explicitly named, users will be informed of the purpose and scope of the data transfer prior to or at the time of sharing, in accordance with UK GDPR transparency requirements.

Consent to Third-Party Data Sharing

By providing personal data during registration or account use, users consent to the sharing of that information with authorised third parties as described in this section. Users who wish to withdraw consent or obtain further information about specific third-party arrangements may contact the support team directly.

The Casper Spins website may contain hyperlinks to external websites operated by third parties. These links are provided for informational or functional purposes and do not constitute an endorsement of the content or practices of the linked sites.

Third-Party Privacy Policies

Each third-party website operates under its own privacy policy and data protection practices, which are independent of this document. Casper Spins has no control over and accepts no responsibility for the collection, processing, or use of personal data by external websites.

User Responsibility When Visiting External Sites

Users are advised to exercise caution when following links to external websites and to review the relevant privacy policy of any third-party site before submitting personal information. The protections described in this Privacy Policy apply exclusively to data collected and processed through the official Casper Spins platform.

Any concerns relating to the privacy practices of a third-party website should be directed to the operator of that site.